Terms & Conditions Of Letting
Updated 22nd July 2024
1. Bookings are confirmed, only on receipt of 50% of the total cost of accommodation. The balance remaining is payable 14 days before arrival.
Keys will not be handed over unless the booking is paid for in full. Deposits must be made to:
· Cyberview Letting
· Cheque acc
· 62014370481
· First National Bank
· Ballito
· Branch Code 250 655.
2. Cyberview reserves the right to apply a minimum night stay pertaining to certain units/seasons.
3. Cancellations:
If a cancellation is made 3 Months or more prior to arrival a 100% refund will be made.
If a cancellation is made between 3 months and 2 weeks of arrival 50% of the deposit will be refunded.
If the cancellation is made within 2 weeks of arrival the tenant will not be eligible for a refund UNLESS the specific unit is re-let for that time period.
There will be no refunds for early departures.
4. Arrival time is from 14h00.
Departure/Checkout time is no later than 10h00, or as arranged.
Earlier arrivals or later departures can be arranged 2 days prior.
5. All keys must be collected from, and returned to our office at 18 Compensation Beach Road. Keys may not be left with security guards or cleaning staff.
6. Tenants will be held responsible for any shortages due to theft, breakages, etc in the unit, and or any misconduct that occurs due to the negligence of compliance to Complex rules /Breech of the Body Corporate rules.
7. Any misbehaviour or disturbance will lead to immediate eviction.
8. Tenants are responsible for their own safety.
9. We strongly advise that you set alarms where applicable.
10. No pets/birds are allowed in any of the units.
11. NO Matric Rage bookings are permitted. Keys will NOT be handed to students who have had bookings done by parents. Should we find students in an apartment, they will be evicted immediately with no refund.
12. Over-crowding is not allowed. The maximum number of persons (children included) must not exceed the number of beds available.
Overcrowding will result in eviction.
13. No day visitors are allowed in the booked accommodation, or on Complex premises.
14. If the original house/ apartment is no longer available/inhabitable, Cyberview Letting reserves the right to substitute it for alternative accommodation, similar to that booked.
15. Prior to departure, please ensure that the house/unit is locked, and left in the same condition as it was on arrival.
16. Cyber View takes every care to ensure all TV’s and appliances are in working order.
Please report any issues/ faulty appliances/maintenance issues to our reception asap for us to tend to.
Air conditioners are serviced twice a year. If for some reason an air-conditioner becomes faulty and we are unable to repair it, and the tenant would rather wish to depart, they will be refunded for the days remaining.
17. Full descriptions of units are available on our website, please be sure to check all the detail of a unit before booking and paying your deposit. We will not substitute alternate accommodation or appliances that is not listed in the description.
18. On receipt of your deposit, you give consent for your contact details to be given to the owner of the property which you will be staying in.
19. Cyberview takes no responsibility for items left behind after departure.
PLEASE NOTE – Should any personal belongings be left in a unit, please arrange to have it collected, alternatively please send a courier to our office for collection.
Lost property will be kept for 1 week after it being reported. Thereafter it will be donated.
20.The Client shall not be entitled to:
Assign all or any of the rights and obligations of the client under this agreement to sublet the Premises in whole or part or to give up possession of the Premises to any third party.
On receipt of your deposit you are deemed to have accepted the above Conditions of Letting.
If you have any questions relating to our terms and conditions or anything else, please contact us. Thank you.
Keys will not be handed over unless the booking is paid for in full. Deposits must be made to:
· Cyberview Letting
· Cheque acc
· 62014370481
· First National Bank
· Ballito
· Branch Code 250 655.
2. Cyberview reserves the right to apply a minimum night stay pertaining to certain units/seasons.
3. Cancellations:
If a cancellation is made 3 Months or more prior to arrival a 100% refund will be made.
If a cancellation is made between 3 months and 2 weeks of arrival 50% of the deposit will be refunded.
If the cancellation is made within 2 weeks of arrival the tenant will not be eligible for a refund UNLESS the specific unit is re-let for that time period.
There will be no refunds for early departures.
4. Arrival time is from 14h00.
Departure/Checkout time is no later than 10h00, or as arranged.
Earlier arrivals or later departures can be arranged 2 days prior.
5. All keys must be collected from, and returned to our office at 18 Compensation Beach Road. Keys may not be left with security guards or cleaning staff.
6. Tenants will be held responsible for any shortages due to theft, breakages, etc in the unit, and or any misconduct that occurs due to the negligence of compliance to Complex rules /Breech of the Body Corporate rules.
7. Any misbehaviour or disturbance will lead to immediate eviction.
8. Tenants are responsible for their own safety.
9. We strongly advise that you set alarms where applicable.
10. No pets/birds are allowed in any of the units.
11. NO Matric Rage bookings are permitted. Keys will NOT be handed to students who have had bookings done by parents. Should we find students in an apartment, they will be evicted immediately with no refund.
12. Over-crowding is not allowed. The maximum number of persons (children included) must not exceed the number of beds available.
Overcrowding will result in eviction.
13. No day visitors are allowed in the booked accommodation, or on Complex premises.
14. If the original house/ apartment is no longer available/inhabitable, Cyberview Letting reserves the right to substitute it for alternative accommodation, similar to that booked.
15. Prior to departure, please ensure that the house/unit is locked, and left in the same condition as it was on arrival.
16. Cyber View takes every care to ensure all TV’s and appliances are in working order.
Please report any issues/ faulty appliances/maintenance issues to our reception asap for us to tend to.
Air conditioners are serviced twice a year. If for some reason an air-conditioner becomes faulty and we are unable to repair it, and the tenant would rather wish to depart, they will be refunded for the days remaining.
17. Full descriptions of units are available on our website, please be sure to check all the detail of a unit before booking and paying your deposit. We will not substitute alternate accommodation or appliances that is not listed in the description.
18. On receipt of your deposit, you give consent for your contact details to be given to the owner of the property which you will be staying in.
19. Cyberview takes no responsibility for items left behind after departure.
PLEASE NOTE – Should any personal belongings be left in a unit, please arrange to have it collected, alternatively please send a courier to our office for collection.
Lost property will be kept for 1 week after it being reported. Thereafter it will be donated.
20.The Client shall not be entitled to:
Assign all or any of the rights and obligations of the client under this agreement to sublet the Premises in whole or part or to give up possession of the Premises to any third party.
On receipt of your deposit you are deemed to have accepted the above Conditions of Letting.
If you have any questions relating to our terms and conditions or anything else, please contact us. Thank you.